Money Refund Policy

ELK EDUCATION CONSULTANTS MONEY REFUND POLICY

We at ELK Education Consultants Pvt Limited take Money Refunds Seriously. About as serious as we can get. If you wish to obtain a refund on the amount you have paid us, you are requested to browse through this page and understand how our refund system works.
Provided below are some of the questions we encounter. For your ease, they have been arranged under different headings. Kindly locate the heading most relevant to you and get cracking.

I WISH TO CANCEL MY ORDER

Within 24 Hours of order placement and payment/advance payment

Upto 90% of the order value

Although we intend to give a 100% refund for the order, we incur costs for the payment gateway and accounts when we return the money to you and hence the 10%.

Exception: This is however valid only for normal order with delivery of over 10 days. For urgent orders (Less than 7 days of completion time), no refund shall be provided.

• Within 2-3 Days from the date of confirmation and payment/advance payment

Upto 50% of the order value

A Writer gets allocated the next day after confirmation and hence a 50% amount reduction is done.

Further, this refund is subject to a genuine reason for cancellation of the order. In case of no reason provided, no refunds will be effected. For urgent orders like above there will be no refunds.

After 3 days from the date of confirmation
No refunds shall be entertained at this stage.

I PAID MORE THAN THE AMOUNT DUE
Within the time frame of completion of the work:
Upto 100% of the order value
The amount in excess to our quote without any addition in scope will be refunded, for both normal and urgent orders.

No writer was found
Upto 100% of the order value
We shall refund a maximum of 100% of the amount paid to us for the order.

Work Delay
Upto 50% of the order value
The quickness of response from your end will be evaluated. There is no guarantee of refund under this clause. Any refund under this head shall be done on a case to case basis.

Work Rejection
Zero%
In the event you are not satisfied with the quality of work, we can revise the work till you are convinced of the same. However no refunds shall be entertained.

I did not pass my coursework
Zero%
Our work is intended to be used as a reference and not to be submitted ‘as is’. Absolutely no refunds shall be entertained.